Frequently Asked Questions
Top 5 Questions
Top 5 Questions
How do I find out if I have abandoned property?
How do I find out if I have abandoned property?
The easiest way to find out is to search Florida’s official abandoned property database. The online search tool is free, available 24 hours a day, and lets you search for property that may belong to you, your family members, your business, or a deceased relative. If you find property you believe you are entitled to claim, the system will guide you through the claims process and provide instructions specific to your claim.
For the best results, search using all names that may be associated with the property, including current names, previous names, maiden names, married names, business names, and common name variations. If you initiate a claim, you will be assigned a claim number. Please save this number and use it in all future communications with the Division.
How long does it take to process a claim?
How long does it take to process a claim?
We process claims in the order they are received. As a result, we cannot provide an exact timeframe for when we will complete your claim.
Processing times vary based on the claim’s complexity, claim volume, and whether you’ve submitted all required documentation.
The most common cause of delays is incomplete documentation. Review your claim form carefully and submit all required information with your initial claim package to help avoid delays.
Check the online Claim Status tool at any time using your claim number to see the status of your claim.
Please do not contact our office for a status update unless your claim was received on or before the processing date displayed on the Check Claim Status results page.
I submitted a claim recently and haven’t heard anything. Why?
I submitted a claim recently and haven’t heard anything. Why?
Claims are processed in the order they are received. At any given time, the Division may be processing tens of thousands of active claims.
If you submitted your claim recently, it may still be awaiting review. Before contacting the Division, please use the online Claim Status tool to verify that your claim has been received and to view available status updates.
Important: Creating a claim online does not complete the claims process. A claim is not considered filed until the Division receives the signed claim form and all required supporting documentation.
I was told the property was recently reported to the State. Why can’t I find it yet?
I was told the property was recently reported to the State. Why can’t I find it yet?
Each year, the Division receives thousands of reports containing millions of new abandoned property accounts from businesses, financial institutions, insurance companies, utilities, government agencies, and other organizations.
Before property appears in the public database, staff must review, reconcile, and process reports. Depending on report volume and processing requirements, newly reported property may not appear immediately.
If you believe property was recently reported, continue checking the database periodically. Once the property has been processed and added to the system, it will become searchable and available for claim initiation.
How do I claim property belonging to a deceased relative?
How do I claim property belonging to a deceased relative?
If you believe you are legally entitled to property belonging to a deceased family member, begin by searching the abandoned property database.
When reviewing search results, carefully compare the available information, including the name, address, city, and reporting company, to information you know about your relative. If the address, employer, financial institution, or reporting company matches your relative’s history, the property may belong to them.
If you believe the property belongs to your relative, initiate a claim and indicate that the reported owner is deceased. The system will generate a claim form with specific instructions for heir, beneficiary, or estate-related claims.
Additional documentation may be required, including death certificates, probate records, or other documents establishing your legal entitlement to the property. Before we can release the property, claimants must provide documentation proving ownership or legal entitlement. Please review the Florida Administrative Code section 69G-20.0022 (3) for more information.
Find & Claim Your Money Questions
Find & Claim Your Money Questions
Searching
How do I search for abandoned property?
How do I search for abandoned property?
Searching for abandoned property is free, secure, and available 24 hours a day through the Florida Department of Financial Services, Division of Unclaimed Property. About one in five Floridians has abandoned property, so it’s worth checking regularly to see if property may be waiting to be claimed.
Simply use the online search database to look for property that may belong to you, your family members, your business, or a deceased relative. If you find property that you believe belongs to you, the system will guide you through the claims process and provide instructions for submitting a claim. If you initiate a claim, we will assign a claim number. Please save this number and use it in all future communications with the Division.
For the best results, search using all names that may be associated with the property, including current and previous names, maiden names, married names, business names, and common name variations.
I was told property was recently reported to the State. Why can’t I find it yet?
I was told property was recently reported to the State. Why can’t I find it yet?
Each year, the Division receives thousands of reports containing millions of new abandoned property accounts from businesses, financial institutions, insurance companies, utilities, government agencies, and other organizations.
Before property appears in the public database, staff must review, reconcile, and process reports. Depending on report volume and processing requirements, newly reported property may not appear immediately.
If you believe property was recently reported, continue checking the database periodically. Once the property has been processed and added to the system, it will become searchable and available for claim initiation.
I received a letter from the State of Florida stating I have abandoned property. Is this legitimate?
I received a letter from the State of Florida stating I have abandoned property. Is this legitimate?
The Florida Department of Financial Services, Division of Unclaimed Property, regularly conducts outreach to notify individuals when state records indicate they may have abandoned property.
If you receive a letter from the Florida Department of Financial Services regarding abandoned property, click here to search our database of abandoned property accounts to verify and claim the account(s) referenced in our letter.
Click here to see an example of what you should have received. Please note that the Department will never text you about your abandoned property. If you still have questions, contact the Florida Department of Financial Services, Division of Unclaimed Property.
I may have abandoned property in another state. How do I find out?
I may have abandoned property in another state. How do I find out?
If you have lived, worked, owned property, attended school, or conducted business in another state, you may have abandoned property outside of Florida.
MissingMoney.com is the official Abandoned Property website of the National Association of State Treasurers (NAST). This site provides a free, safe, and secure national database for searching abandoned property.
In addition, the National Association of Abandoned Property Administrators (NAUPA) provides a directory of official Abandoned Property Programs for all U.S. states, territories, and participating Canadian provinces. This resource can help you locate and search the appropriate state program where property may have been reported.
To search other states’ Abandoned Property Programs, visit the National Association of Abandoned Property Administrators website.
Is there official documentation that a private company may ask me to fill out?
Is there official documentation that a private company may ask me to fill out?
Yes. Section 717.135, Florida Statutes, authorizes a specific Florida Abandoned Property Recovery Agreement that must be used by claimant representatives when assisting owners with claims. Before signing any agreement, owners should review its terms carefully and understand any applicable fees.
What is a dormancy period?
What is a dormancy period?
A dormancy period is the length of time a property remains inactive before it becomes reportable as abandoned property. Florida law sets dormancy periods by property type. The Division’s Reporting Instructions Manual provides detailed dormancy requirements for each property type. Examples may include:
- Payroll checks
- Customer credits
- Bank accounts
- Securities
- Insurance proceeds
- Safe deposit box contents
Filing a Claim
What documentation will I need to file a claim with the Florida Department of Financial Services, Division of Unclaimed Property?
What documentation will I need to file a claim with the Florida Department of Financial Services, Division of Unclaimed Property?
The documentation required to file a claim varies by property type, ownership circumstances, and the information originally reported to the State. The Division reviews each claim individually to ensure the property is returned to the rightful owner, heir, or other legally entitled claimant.
Most claims require:
- A government-issued photo ID, such as a driver’s license, state identification card, passport, or military ID
- Proof of your current mailing address
- Documentation establishing your ownership or legal entitlement to the property, such as documentation connecting you to the reported property (e.g., a previous address, employer, financial institution, or account number).
Additional documentation may be required in certain situations. For example, heirs and estate representatives may be asked to provide certified death certificates, probate documents, or other records demonstrating their legal right to claim the property.
Your claim form will provide specific instructions and identify the documentation required for your particular claim. Submitting complete and accurate documentation can help avoid delays and expedite the review process.
Examples of unacceptable documentation are: handwritten letters, letterhead and business cards, printouts from the Internet and telephone directories.
Note: Each claimant must submit identification and sign the claim form.
Why isn’t my driver license enough?
Why isn’t my driver license enough?
Many people share the same name. The Division must verify that you are the rightful owner before releasing funds. Depending on the circumstances, you may be asked to provide documentation related to:
- Previous addresses
- Social Security verification
- Employment records
- Account statements
- Insurance records
- Other supporting documentation
I received my claim form. What should I do next?
I received my claim form. What should I do next?
Carefully review the claim form and instructions provided by the Florida Department of Financial Services. Complete all required sections, sign the form, and gather the supporting documentation requested for your specific claim.
When you initiate a claim online, you will be assigned a claim number. Save this number and use it in future communications with the Division. However, receiving a claim number does not mean you have filed a claim. A claim is not considered filed until you submit the signed claim form and all required supporting documentation, and the Division receives them.
Most claims require proof of identity and documentation establishing ownership or legal entitlement to the property. Depending on the circumstances, you may need to provide additional documentation.
Once your claim package is complete, mail the signed claim form and all required supporting documentation to the address provided on the claim form. Submitting a complete claim package the first time can help avoid delays and expedite the review process.
Because documentation requirements vary by claim type and ownership circumstances, always refer to your claim form for the specific documents required for your claim.
How long does it take to process a claim?
How long does it take to process a claim?
We process claims in the order we receive them. Because of this, we cannot provide an exact timeframe for when we’ll complete your claim. Processing times vary based on claim complexity, claim volume, and whether you’ve submitted all required documentation.
The most common cause of delays is incomplete documentation. If required information, signatures, or supporting documents are missing, the Division may need to request additional information before it can continue processing.
To avoid delays, review your claim form instructions carefully and submit all required documentation with your initial claim package. If we need additional information, the review period may be extended until we receive the requested materials.
You can check your claim status online using your claim number. The claim status tool lets you confirm whether we received your claim and view available processing updates. If you have your claim number available, use the online claim status tool to check the progress of your claim before contacting the Division.
Please do not contact our office for a status update unless we have received your claim on or before the processing date shown on the claim status results page.
I filed my claim. How do I check the status of my claim?
I filed my claim. How do I check the status of my claim?
Claim status can be checked online using your claim number. The claim status tool allows you to confirm whether your claim has been received and view available processing updates. If you have your claim number available, use the online claim status tool to check the progress of your claim before contacting the Division.
When checking your status, remember:
- Your claim number is different from your property or account number.
- If you submitted multiple claims together, the Division may have combined them into a single claim for processing.
- A claim will not appear in the system until you complete and sign the claim form in full, submit it with the required documentation, and the Division receives it.
If you created a claim form online but did not sign and submit it along with the required documentation, a claim has not yet been filed and will not appear in the claim status system.
I’ve moved since I sent my claim in, what do I do?
I’ve moved since I sent my claim in, what do I do?
If your mailing address has changed since you submitted your claim form along with the required documentation, contact the Florida Department of Financial Services, Division of Unclaimed Property, as soon as possible to update your information.
Having your claim number available will help the Division locate your claim and process the update more efficiently.
For security purposes, all address changes must be submitted in writing and include a copy of your current government-issued ID.
You should also contact the Division if you believe your check was mailed to an old address or may have been lost in transit. The Division can guide you on updating your address, verifying your claim status, and addressing any issues with payment delivery.
What if the original owner of the property is deceased?
What if the original owner of the property is deceased?
You must still establish proof of ownership with documentation, as detailed on the claim form.
In addition, provide a certified death certificate for the owner, along with identification and signed claim forms for all heirs or the personal representative if the estate remains open.
Additional documentation may be required depending on the specific case. Please review the Florida Administrative Code section 69G-20.0022 (3) for more information.
How do I claim property belonging to a deceased relative?
How do I claim property belonging to a deceased relative?
If you believe you are legally entitled to property belonging to a deceased family member, begin by searching the abandoned property database.
When reviewing search results, carefully compare the available information, including the name, address, city, and reporting company, to information you know about your relative. If the address, employer, financial institution, or reporting company matches your relative’s history, the property may belong to them.
If you believe the property belongs to your relative, initiate a claim and indicate that the reported owner is deceased. The system will generate a claim form with specific instructions for heir, beneficiary, or estate-related claims.
Additional documentation may be required, including death certificates, probate records, or other documents establishing your legal entitlement to the property. Before property can be released, claimants must provide documentation proving ownership or legal entitlement.
Abandoned Property Questions
Abandoned Property Questions
What is Florida’s Abandoned Property Program?
What is Florida’s Abandoned Property Program?
The Florida Department of Financial Services, Division of Unclaimed Property safeguards financial assets that have been lost, forgotten, abandoned, or become inactive. The Division’s mission is simple: return abandoned property to its rightful owners.
Florida law expressly states: “It is the public policy of the state to protect the interests of owners of abandoned property. It is declared to be in the best interests of owners of abandoned property that such owners receive the full amount of any abandoned property without any fee.” — Section 717.139(1), Florida Statutes
Florida law requires businesses, financial institutions, insurance companies, utilities, government agencies, and other organizations to report and remit certain abandoned or inactive financial assets to the State after a specified period of inactivity. The Division of Unclaimed Property safeguards those assets until they can be returned to their rightful owners or heirs.
The Department makes these accounts available in a searchable, interactive database, available free of charge, 24 hours a day, and allows claimants to initiate a claims process (with instructions) for accounts they believe they are entitled to claim.
The program exists to protect consumers, preserve ownership rights, and reunite Floridians with money that belongs to them. The State does not take ownership of the property reported and remitted under Chapter 717, Florida Statutes; rather, it acts as a custodian until the owner comes forward to claim it.
Official Florida Statute: The Florida Abandoned Property Program is established under Chapter 717, Florida Statutes, and administered by the Florida Department of Financial Services. The program has returned billions of dollars to owners and heirs over time and is one of Florida’s largest consumer asset recovery programs.
What is abandoned property?
What is abandoned property?
Abandoned property, also called abandoned property, is a financial asset that belongs to an individual or business but has become separated from its owner. Abandoned property is not real estate, land, houses, or abandoned buildings. Common examples include:
- Uncashed payroll checks
- Refund checks
- Utility deposits
- Bank accounts
- Stocks and dividends
- Insurance proceeds
- Trust distributions
- Escrow accounts
- Credit balances
- Contents of safe deposit boxes
How does property become abandoned?
How does property become abandoned?
Property typically becomes abandoned when a business, financial institution, insurance company, government agency, or other organization loses contact with the owner for a legally defined period, known as the dormancy period.
During this time, there is no owner activity, communication, or other indication that the account remains active.
This commonly happens when someone is:
- Moving and not updating an address
- Changing jobs or employers
- Changing banks or financial institutions
- Changing a name due to marriage or divorce
- Forgetting about an account or investment
- Failing to cash a check
- Closing a business
- The death of an account owner
- Returned mail or outdated contact information
- Long periods of account inactivity
Before property can be reported to the State, Florida law generally requires businesses and organizations, known as “holders” to the Department, to make outreach efforts to contact the owner.
If those efforts are unsuccessful and the applicable dormancy period has been met, the property must be reported and remitted to the Florida Department of Financial Services, Division of Unclaimed Property, where it is safeguarded until it can be returned to its rightful owner or heirs.
Why is my property held by the State of Florida?
Why is my property held by the State of Florida?
Florida law requires businesses and organizations to report and remit certain abandoned property to the State when they can no longer locate the owner.
Rather than allowing businesses and organizations to keep these assets indefinitely, the State acts as a custodian and safeguards the property until the rightful owner or heir claims it.
Does Florida keep my money?
Does Florida keep my money?
No. Property reported and remitted under Chapter 717, Florida Statutes, the State of Florida never becomes the owner of abandoned property.
Before property is reported and remitted to the State, the business or organization holding the asset must first hold it for a legally defined dormancy period, typically around five years, depending on the property type, and make reasonable efforts to locate the owner.
If those efforts are unsuccessful, the property is reported and remitted to the Florida Department of Financial Services, Division of Unclaimed Property.
Once received, the Division safeguards the property until it can be returned to its rightful owner or heirs.
What is a dormancy period?
What is a dormancy period?
A dormancy period is the length of time a property remains inactive before it becomes reportable as abandoned property. Florida law sets dormancy periods by property type. The Division’s Reporting Instructions Manual provides detailed dormancy requirements for each property type. Examples may include:
- Payroll checks
- Customer credits
- Bank accounts
- Securities
- Insurance proceeds
- Safe deposit box contents
How long does a business or organization have to hold property before reporting it to the State?
How long does a business or organization have to hold property before reporting it to the State?
The time required varies by property type. The Division’s Reporting Instructions Manual provides detailed dormancy requirements for each property type.
Most property is held by the business or organization for several years before it becomes reportable as abandoned property.
Once the applicable dormancy period has been met and required owner outreach efforts are complete, the property must be reported and remitted to the State.
What happens before property is reported to the State?
What happens before property is reported to the State?
Before reporting and remitting property to the State, businesses and organizations are generally required to attempt to locate and contact the owner. This process is known as due diligence and helps ensure owners have an opportunity to recover their property before it is transferred to the Division of Unclaimed Property.
What is due diligence?
What is due diligence?
Due diligence refers to the efforts a business or organization must make to contact a property owner before reporting and remitting the property to the State as abandoned.
These efforts may include:
- Mailing notices to the owner’s last known address
- Reviewing account records
- Verifying address information
- Attempting to reestablish contact with the owner
Why didn’t the company contact me before sending property that belongs to me or my family member to the State?
Why didn’t the company contact me before sending property that belongs to me or my family member to the State?
In many cases, Florida law requires businesses and organizations to contact owners before reporting and remitting property as abandoned. These efforts, known as due diligence, require sending written notices to the owner’s last known address.
However, property may still be transferred to the State if:
- The owner moved without updating their address
- Mail was returned as undeliverable
- Contact information became outdated or incomplete
- The owner did not respond to notices
- The owner passed away, and the business or organization was unaware of the owner’s heirs, beneficiaries, or estate representatives
- The business or organization had no reliable way to identify or locate family members entitled to the property
When a business or organization cannot establish contact with or return the property to the owner, Florida law requires the property to be reported and remitted to the Florida Department of Financial Services, Division of Unclaimed Property.
The Division then safeguards the property until the owner, an heir, beneficiary, or other legally entitled claimant comes forward and establishes their right to claim it.
Is there a deadline to claim property?
Is there a deadline to claim property?
No. One of the most important facts about Florida’s Abandoned Property Program is that there is no statute of limitations on abandoned property claims. If the property is yours, you or your heirs may claim it regardless of how much time has passed.
For property reported and remitted under Chapter 717, Florida Statutes, the State of Florida acts only as a custodian of abandoned property and never becomes the owner. Ownership remains with the rightful owner, and the right to claim the property never expires. Whether the property was reported recently or decades ago, it remains available to be claimed through the Florida Division of Unclaimed Property.
What happens to the money before it is claimed?
What happens to the money before it is claimed?
Under Florida law, abandoned funds are deposited into the State School Fund, which supports public education. However, this does not affect an owner’s ability to recover their property. The owner remains entitled to claim the full amount reported to the State.
Does Florida pay out interest on abandoned property?
Does Florida pay out interest on abandoned property?
Florida law does not provide for interest to be paid on abandoned property claims beyond the amount originally reported and remitted to the State.
Consumer Protection Questions
Consumer Protection Questions
Does Florida charge a fee to search for or claim abandoned property?
Does Florida charge a fee to search for or claim abandoned property?
No. Searching Florida’s abandoned property database and filing a claim with the Florida Department of Financial Services are completely free. No search fees, registration fees, subscription fees, or claim filing fees apply.
In fact, Florida law states that it is in owners’ best interests to receive the full amount of their abandoned property without any fee. While private companies may offer recovery services for a fee, using those services is entirely optional.
Most claimants can search for and recover their property directly through the State of Florida at no cost. Click here to search our database and print a claim form for any account(s) you believe you are entitled to claim.
A private company contacted me about abandoned property; is this legitimate?
A private company contacted me about abandoned property; is this legitimate?
Florida law allows certain licensed professionals to assist property owners with claims. These businesses are often called “claimant representatives.” They may contact owners after reviewing publicly available abandoned property records.
You can find a list of currently approved private entities here. These may include:
- Florida-Licensed Attorneys
- Florida-Certified Public Accountants (CPAs)
- Florida-Licensed Private Investigators
Do I need to hire a private recovery company?
Do I need to hire a private recovery company?
No. You can search ClaimYourCashFL.gov and file a claim directly with the State of Florida through the provided instructions at no cost. Hiring a private company is entirely optional.
Can recovery companies charge fees?
Can recovery companies charge fees?
Yes. Under Florida law, fees and costs charged by claimant representatives are limited to a maximum of 30% of the recovered property. However, because Florida’s claims process is free, many owners choose to file claims directly with the Florida Department of Financial Services, Division of Unclaimed Property.
Is there official documentation that a private company may ask me to fill out?
Is there official documentation that a private company may ask me to fill out?
Yes. Section 717.135, Florida Statutes, authorizes a specific Florida Abandoned Property Recovery Agreement that must be used by claimant representatives when assisting owners with claims. Before signing any agreement, owners should review its terms carefully and understand any applicable fees.
What if I was asked to sign a different agreement?
What if I was asked to sign a different agreement?
If a company or individual asks you to sign an agreement that differs from Florida’s authorized Abandoned Property Recovery Agreement, or if you believe you were misled regarding your rights, fees, or the claims process, you should contact the Division of Unclaimed Property.
How do I file a complaint about a recovery company or representative?
How do I file a complaint about a recovery company or representative?
If you have a complaint about a claimant representative or an individual who contacted you regarding abandoned property, requested that you sign a recovery agreement, or charged fees related to a claim, please click here.
If you have questions about Florida’s abandoned property law or need an understanding of the claims process, contact the Florida Department of Financial Services, Division of Unclaimed Property.
I was told if I didn’t act quickly, I could lose the right to claim my money. Is that true?
I was told if I didn’t act quickly, I could lose the right to claim my money. Is that true?
It is not true. Florida has no statute of limitations on abandoned property. Account owners or their heirs can claim their funds indefinitely.
This type of misrepresentation activity should be reported to us. Please click here to file a complaint.
A company offered to tell me whether I have abandoned property for a fee. Should I pay them?
A company offered to tell me whether I have abandoned property for a fee. Should I pay them?
No. You should never pay someone simply to search for abandoned property on your behalf. Florida’s abandoned property database is available to the public at no cost, and anyone can search for property belonging to themselves, family members, or a business at any time.
Some companies may offer to identify potential abandoned property for a fee and then direct you to the same public records and state databases that are already available to you at no cost. Before providing payment, personal information, or credit card information, consider that you can search Florida’s official abandoned property database yourself for free.
If you believe a company has misrepresented its services, requested payment simply to conduct a search, or engaged in suspicious activity related to abandoned property, you are encouraged to contact the Florida Department of Financial Services, Division of Unclaimed Property.
Auctions Questions
Auctions Questions
Why does Florida hold abandoned property auctions?
Why does Florida hold abandoned property auctions?
Most abandoned property consists of cash or financial assets that can be returned directly to owners. However, some property includes tangible items recovered from abandoned safe deposit boxes, such as jewelry, coins, precious metals, collectibles, and other valuables.
Because physical items cannot be stored indefinitely, Florida law allows the Division of Unclaimed Property to sell them at a public auction after required holding periods and notice procedures are completed.
Key facts about Florida’s abandoned property auctions:
- Safe deposit box contents are generally transferred to the Division approximately three years after rent was due and remains unpaid.
- The Division safeguards these items while continuing efforts to locate the owner.
- If the property remains abandoned for two years after the Division receives it, the items may be sold through a public auction.
- The State does not keep the value of auctioned property.
- The State credits sale proceeds to the owner’s abandoned property account.
- Owners and heirs may claim those proceeds at any time.
- Florida does not impose a statute of limitations on abandoned property claims, so the funds remain available indefinitely.
Reference: Section 717.122, Florida Statutes (Public Sale of Safe Deposit Box Contents and Other Tangible Property) and Section 717.139, Florida Statutes (Protection of Owners’ Interests).
What happens to the money from auctioned items?
What happens to the money from auctioned items?
The State does not keep the proceeds from auctioned property. When an item is sold, the sale amount is credited to the owner’s abandoned property account. The owner or the owner’s heirs may claim those funds at any time through the normal claims process.
Can I claim my property before it is auctioned?
Can I claim my property before it is auctioned?
Yes. If you discover that property from your safe deposit box is scheduled for auction, you may file a claim and provide documentation proving ownership before the item is sold. Once ownership is verified, the property can be returned rather than auctioned.
What types of items are sold?
What types of items are sold?
Auction items may include:
- Jewelry
- Watches
- Coins and currency
- Precious metals
- Collectibles
- Memorabilia
- Other tangible valuables
How are auction values determined?
How are auction values determined?
The Division uses an independent professional appraisal company to identify, describe, and evaluate each item before the auction. Each lot is assigned a minimum opening bid. This opening bid is intended only to establish the starting point for bidding and does not necessarily reflect market value, replacement cost, or final sale price.
Who conducts the auctions?
Who conducts the auctions?
A professional auction company conducts the auctions on behalf of the State of Florida. The company sells items in numbered lots through a competitive bidding process.
Are the auctions open to the public?
Are the auctions open to the public?
Yes. Florida’s abandoned property auctions are public events, and anyone may participate after registering as a bidder. Registration requires a refundable $100 deposit.
Are the auctions held online?
Are the auctions held online?
No. Florida’s auctions are traditionally conducted in person. This lets attendees inspect items before bidding and participate directly.
Where are auctions held?
Where are auctions held?
Auction locations rotate throughout Florida to encourage statewide participation and increase awareness of the Abandoned Property Program.
Event locations and dates will be announced online and through email notifications. Individuals who wish to receive advance notice of upcoming auctions may request to be added to the Division’s email notification list.
Can I preview items before bidding?
Can I preview items before bidding?
Yes. Auctions typically include a preview day before the auction itself. Registered bidders may inspect items in person and review auction lots before placing bids.
Preview day is generally the only opportunity to physically inspect items before the sale. A downloadable auction catalog is typically made available before each event and includes:
- Lot descriptions
- Photographs
- Auction rules
- Registration information
Learn more on the Events page.
How do I register to bid?
How do I register to bid?
To preview items or participate in bidding, you must register for the auction. Each auction announces specific requirements. Registration requirements include:
- Government-issued photo identification
- Completion of bidder registration forms
- A refundable bidder deposit
Are there additional fees?
Are there additional fees?
Yes. A buyer’s premium is typically added to the final winning bid. This fee is paid to the auction company for conducting the auction, and it will be disclosed in the auction materials. We do not charge sales tax on any purchase.
Will the media be present at the auction?
Will the media be present at the auction?
Possibly. Because auctions are public events sponsored by the State of Florida, media organizations may attend and cover the event.
Holder Questions
Holder Questions
Getting Started
What is a holder?
What is a holder?
A holder is any business, financial institution, government agency, nonprofit organization, utility provider, insurance company, or other entity that possesses or controls property belonging to another person or business.
When that property remains abandoned for a specified period of time and the owner cannot be located, Florida law requires the holder to report and remit the property to the Florida Department of Financial Services, Division of Unclaimed Property.
Common Types of Holders
- Banks and credit unions
- Insurance companies
- Publicly traded corporations
- Privately held businesses
- Employers
- Payroll providers
- Utility companies
- Healthcare organizations
- Educational institutions
- Local governments
- State agencies
- Nonprofit organizations
- Financial service providers
What is abandoned property?
What is abandoned property?
Abandoned property, or abandoned property, is a financial asset that has become inactive, abandoned, lost, or forgotten by its owner. Abandoned property is not real estate or abandoned buildings. Common examples include:
- Uncashed payroll checks
- Vendor checks
- Customer refunds
- Credit balances
- Utility deposits
- Dormant bank accounts
- Insurance proceeds
- Stocks and dividends
- Securities
- Trust distributions
- Safe deposit box contents
Why do holders have reporting responsibilities?
Why do holders have reporting responsibilities?
Chapter 717, Florida Statutes, requires holders to make reasonable efforts to locate owners and return property before reporting and remitting it to the State of Florida.
The law protects ownership rights and helps reunite individuals and businesses with their property. Proper reporting helps ensure that abandoned property can be returned to its rightful owner.
What are a holder’s responsibilities?
What are a holder’s responsibilities?
Holders are responsible for:
- Identifying reportable abandoned property
- Tracking dormancy periods
- Conducting required due diligence
- Notifying owners when required
- Filing annual reports
- Remitting property to the State
- Maintaining records
- Complying with Florida reporting requirements
What is a dormancy period?
What is a dormancy period?
A dormancy period is the length of time a property remains inactive before it is considered abandoned and must be reported and remitted to the State. Dormancy periods vary by property type and are established by Florida law.
Examples of property subject to dormancy periods include:
- Uncashed payroll checks
- Customer credits and refunds
- Bank accounts
- Stocks and securities
- Insurance proceeds
- Safe deposit box contents
What is due diligence?
What is due diligence?
Due diligence refers to the holder’s efforts to locate and contact the owner before reporting and remitting the property to the State. Florida law requires holders to complete applicable due diligence activities before reporting certain property.
These efforts may include:
- Mailing notices
- Reviewing account records
- Verifying addresses
- Attempting owner contact
Reporting Property
When are abandoned property reports due?
When are abandoned property reports due?
Florida holders are required to file an annual abandoned property report and remit any reportable property to the Florida Department of Financial Services by April 30 of each year. The report covers property that reached its required dormancy period during the preceding calendar year ending December 31.
For example, property that became reportable at any time during 2026 must be included in the report due by April 30, 2027.
Florida is not a November filing state, as in some other states. All reports, including zero reports, must be submitted through Florida’s Holder Reporting Online System.
Late reports may be subject to penalties and interest as provided under Chapter 717, Florida Statutes.
How do holders report abandoned property to Florida?
How do holders report abandoned property to Florida?
Florida requires all holders to submit abandoned property reports electronically through the Holder Reporting Online System. This requirement applies to all report types, including:
- Annual reports
- Supplemental reports
- Negative (zero) reports
- Reports for multiple entities
Before filing, holders must obtain a Florida Abandoned Property Identification Number (UPID) for each report being submitted. The UPID identifies and tracks reports within the State’s reporting system.
For holders reporting fewer than 25 properties, Florida provides options for manual entry through the online reporting system or submission using the NAUPA Standard Format. Reports containing 25 or more properties must be submitted using the NAUPA Standard Format.
The Division strongly encourages holders to review the Reporting Instructions Manual before filing to ensure compliance with Florida’s reporting requirements, dormancy periods, due diligence obligations, and remittance procedures.
What is a UPID or what if I cannot locate it?
What is a UPID or what if I cannot locate it?
A Florida Abandoned Property Identification Number (UPID) is a unique identification number assigned to a holder for reporting purposes. A UPID is required for every report submitted to the Division.
If you do not know your organization’s Florida assigned Abandoned Property Identification Number or you are requesting to be assigned an Abandoned Property Identification Number, please click here.
What is a zero report?
What is a zero report?
A zero report confirms that a holder has reviewed its records and has no reportable abandoned property for the reporting period. Florida requires holders to file zero reports through the Holder Reporting Online System.
What happens if a holder discovers additional abandoned property after filing a report?
What happens if a holder discovers additional abandoned property after filing a report?
If you identify additional reportable property after submitting a report, file a supplemental report as soon as possible. Supplemental reports are used to report and remit property that was omitted from the original filing or discovered after the report was submitted.
Supplemental reports generally follow the same filing procedures as annual reports and must be submitted through the Holder Reporting Online System. Holders should include all required property and owner information and remit any associated funds or assets with the supplemental filing.
Because late-reported property may be subject to penalties and interest under Chapter 717, Florida Statutes, holders are encouraged to file supplemental reports promptly upon discovering additional reportable property.
What happens if a holder’s report is filed late?
What happens if a holder’s report is filed late?
Late reports may be subject to penalties and interest pursuant to Chapter 717, Florida Statutes. If circumstances prevent timely filing, a holder may submit a written waiver request through the Holder Reporting Online System, providing a detailed explanation regarding why the report was late. We will review this request and notify you whether the waiver is approved.
How does a holder report safe deposit box contents?
How does a holder report safe deposit box contents?
Financial institutions holding abandoned safe deposit box contents must comply with specific reporting and remittance procedures established by the Division of Unclaimed Property. These requirements help ensure the proper handling, inventory, and transfer of tangible property to the State.
Requirements may include:
- Inventory documentation
- Reporting forms
- Packaging and labeling requirements
- Delivery instructions
- Remittance timelines
- Required supporting documentation
Additional guidance is available in the Reporting Instructions Manual and through Holder Education Workshops offered by the Division.
How does a holder report securities?
How does a holder report securities?
Reporting requirements for securities vary by asset type and reporting circumstances.
The Division provides detailed guidance to help holders properly transfer and report securities in compliance with Florida law.
Holders should review the current Reporting Instructions Manual and applicable reporting guidance before submitting securities to the State.
Reporting guidance may include:
- Securities transfer procedures
- Reporting formats
- Electronic submission requirements
- Remittance procedures
- Required documentation
Holder Education Workshop
What is a Holder Education Workshop and are they free?
What is a Holder Education Workshop and are they free?
Holder Education Workshops are educational events hosted by the Division of Unclaimed Property to help businesses, financial institutions, government agencies, nonprofits, and other organizations understand Florida’s abandoned property laws and reporting requirements.
These workshops provide practical guidance on identifying, reporting, and remitting abandoned property to the State of Florida. Many Holder Education Workshops are offered at no cost as part of the Division’s commitment to education, compliance, and customer service. If applicable, each event announcement will include registration requirements.
Learn more on the Events page.
Why are Holder Education Workshops important?
Why are Holder Education Workshops important?
Florida’s abandoned property laws can be complex, and reporting requirements may change. Most importantly, proper reporting helps ensure abandoned property is returned to its rightful owner. Holder Education
Workshops help organizations:
- Understand their legal responsibilities
- Improve compliance
- Reduce reporting errors
- Avoid penalties
- Learn reporting best practices
- Stay informed about program updates
Who should attend?
Who should attend?
Workshops are designed for professionals responsible for compliance, reporting, accounting, treasury operations, or financial administration. Recommended attendees include:
- Accounting professionals
- Compliance officers
- Controllers
- Finance departments
- Treasury personnel
- Payroll administrators
- Human resource professionals
- Legal staff
- Government agencies
- Financial institutions
- Third-party reporting vendors
What topics are covered?
What topics are covered?
Workshop topics may include:
- Florida abandoned property laws
- Chapter 717, Florida Statutes
- Holder responsibilities
- Dormancy periods
- Due diligence requirements
- Annual reporting deadlines
- Safe deposit box reporting
- Securities reporting
- Electronic filing procedures
- Remittance requirements
- Common reporting mistakes
- Compliance best practices
- Recent regulatory updates
How often are workshops offered and how do I register?
How often are workshops offered and how do I register?
The Division periodically conducts workshops throughout Florida and may also offer virtual training opportunities. Workshop schedules vary based on reporting cycles, demand, and program needs.
Each workshop announcement includes registration information. Because seating may be limited, participants are encouraged to register before the published registration deadline.
Where can I find upcoming workshops?
Where can I find upcoming workshops?
Find information about upcoming Holder Education Workshops on the Division of Unclaimed Property Events Calendar.
Organizations are encouraged to monitor the Events Calendar regularly for the latest workshop opportunities. Workshop announcements typically include:
- Event dates
- Locations
- Program agendas
- Attendance requirements
- Contact information
Who can I contact with reporting questions?
Who can I contact with reporting questions?
The Division’s reporting team can assist holders with reporting requirements, filing procedures, workshop information, and compliance-related questions.
Florida Department of Financial Services
Division of Unclaimed Property
200 East Gaines Street
Tallahassee, Florida 32399-0358
Email: [email protected]